COVID-19 and beyond: understanding student expectations

Professor Roger Lewis, YU Associate

At this time of year prospective students gear up for university. Amidst the uncertainty, 2020 might be no exception despite some of the current thinking. What, in the current climate are students expecting in September? Anecdotal evidence suggests that ‘the student experience’ (i.e. ‘being at uni’) is the first thought of many. It’s always been a moot point as to how far their provider’s responsibility extends into that wider area so let’s focus on specifically educational provision. Last week’s 2020 HEPI/Advance HE Student Academic Experience Survey offers some initial insights at a time of the lockdown period.

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